Rosa Parks Station, the bad bus stop of the century
This bad bus stop of the week is in Rosa Parks Station, which I think is so bad it deserves a lifetime achievement award for poor treatment of pedestrians and bus riders. This station is where the Blue Line and the Green Line come together, along with many bus lines. Bus riders and Blue Line riders get on and off underneath the freeway, enter a sea of parking, with little art installations designed, I guess, to cheer the place up. Some sunshine and sidewalks might have worked a wee bit better.
This station serves primarily south-central residents of Los Angeles, so I guess it shouldn’t surprise us that amidst the comprehensive ocean of lousy bus stops in LA, the very worst can be found serving Metro Transit’s most loyal and consistent customer base. If that doesn’t make you think twice about customer service in transit, you aren’t paying attention.